Complaints & Feedback
Tell us when something needs attention
SUNSHINE wants to listen, learn and improve. Feedback can be positive, constructive or a formal complaint.
How to contact us
Send your feedback using the Contact page or email hello@sunshinecharity.org.uk. Please explain what happened, when it happened and what outcome you are seeking.
What happens next
We aim to acknowledge complaints, review the relevant information, respond fairly and keep appropriate records. Where more information is needed, we will contact you.
Safeguarding concerns
If your concern involves safeguarding, please make that clear when contacting us so it can be handled appropriately.